FAQ

We let one hole free in order to let air pass through making the brush pneumatic.

 

Can I wash the brush?

It’s a good hygienic rule to wash the brushes with water and neutral soap. Oonce it is washed, wipe with a towel and not under a direct heat source.

 

How many times a day do I have to brush my hair?

There are no rules about this as it largely depends on your type of hair. Find what your hair like!

 

If I use a plastic comb or brush, what happens to my hair?

The brushes and combs with plastic pins are produced by printing machine, so they can be imperfect and due to this imperfection they can deconstruct the hair; but wooden combs and brushes are perfectly smoothened; the plastic also causes electrostatic hair.

 

Which material is the pneumatic part of the brushes made of?

All the pneumatic parts of our brushes are produced with natural pure rubber. We use rubber because is more soft and is antistatic as well as entirely biodegradable. We don’t use any petroleum derivative in any of our brushes.

 

What kind of wood are your brushes made of?

All the parts of our hairbrushes are made with bamboo wood as it is more flexible and so perfect for detangling and massaging the hair.

 

Why should I use brushes with wooden pins?

The wooden pin have many functions: it massages the skin, it absorbs the sebum excess, it reactivates the blood circulation, it doesn’t rip the hair, it is hypoallergenic and antistatic.

  

I have very curly hair. Which brush should I use?

For curly hair we recommend a hairbrush with long, flexible pins as it penetrates well inside the curls avoiding the risk of ripping or pulling the hair. Moreover, wooden hairbrushes are antistatic which helps with frizz.

 

I have a baby, which brush is better?

For the newborns, it’s better to use a little brush with natural bristles (coming soon!). As soon as the baby is growing up, it’s better to use a brush with wooden pins.

 

My little daughter has very long hair and cries every time I have to brush them. What can I do?

It’s normal until adolescence as the skin is hypersensitive and it can  sometimes be quite painful. To solve this problem, we advise to use a wooden brush with long bending pins. During the brushing, hold the hair in one hand, and with the other hand brush gently starting from the ends and up towards the scalp. You can also combine hairbrushing with the use of oil to help gently detangling.

 

But if we use wooden brushes, we deforest the planet?

Our hairbrushes are realized with 100% recycled bamboo wood to combat wild deforestation!

 

About returns and refunds:

All of our sales are final sales. For hygiene concerns, we do not take back any items that have been shipped. However, if your item came damaged, we offer a full refund or exchange.

 

About shipping:

Depending on where you live around the world, you may receive your hairbrush anywhere between 8 to 18 days after we ship your item

Since each hairbrush is customized according to your wishes, please understand that it takes longer to carefully craft your very own hairbrush!